E-commerce back-office & field sales
A back-office that follows the order end to end — from order taking to delivery by freight forwarder — paired with a mobile app for sales reps in the field.
The context
Orders arrived through several channels and were tracked in separate files. Between validation, invoicing, shipping and the freight forwarder, nobody could say exactly where an order stood.
Our answer
We centralised the order lifecycle in a single back-office, with explicit statuses from validation through to handover to the forwarder. Sales reps enter their orders from a mobile app, with an up-to-date catalogue and price list, which removes re-keying back at the office.
Key features
- Full order lifecycle, from cart to delivery
- Invoicing and payment tracking
- Shipment and freight forwarder management
- Mobile order-taking app
- Shared catalogue, customers and price lists
- Sales dashboard
What it changes
- A clear status for every order, at every step
- No more double entry between field and office
- Invoicing and logistics aligned on the same data
More of our work
Cashbook — cash management
A mobile cash management app: day-to-day tracking of money in and out.
View project
Campusia — study, train, work
The platform bringing schools, training, scholarships, private tutoring and job offers in Madagascar together behind a single profile.
View project
Evolu — nationwide business expansion
The website of a platform that represents companies in every region of Madagascar, without opening a branch.
View project
Have a similar project in mind?
Describe your need in four questions and we'll get back to you with a costed estimate within 48 business hours.
Request a quote →